Camera not working

If you launch the camera app (or a third-party camera), and see a black screen or a blur that doesn’t change or go away, then try the following:

1. Make sure that nothing is actually blocking the camera lens. You may have put a case on incorrectly, or there may be something stuck to the camera hole.

2. Close the camera app and try launching the camera app again.

3. If that didn’t work, try restarting your device and then launching the camera again.

Try switching back and forth between the front (selfie camera) and rear-facing cameras to see if the issue appears on both. If it’s only one, you may need to have the camera component replaced.

Click here to schedule a repair.

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Cape Town Area

Our on-site repair service is only available in Cape Town, South Africa (more locations coming soon!). Please use our Collect & Deliver service if you reside outside of Cape Town.

072 992 3138
064 960 6168

Business Hours
Mon - Sun 08:00 - 17:00

For enquiries, please send us a message here.

About Intellifix

 “To continually raise the bar and be the pioneers in the retail mobile device repair industry.”

IntelliFix is a family owned business that provides fast, professional and affordable repair services for all your mobile devices. Our convenient services include on-the-spot repairs and an express collect and deliver repair service. Our expert repairs come approved with a full 365-day warranty. Booking your device is easy, simply click the link below to get started! All repairs 100% guaranteed.

Click here to book your device.



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