Network connectivity issue

Can’t Get a 4G/LTE (or Any) Signal?
Some network providers offer much better 4G coverage than others depending on the location. Different models of phones pick up network signals better than others. Glitches in the software and firmware can also affect network reliability.

The following can sometimes resolve network related issues:

  1. Check your coverage area. Make sure that you’re in an area with cellular network coverage.
  2. Restart your device.
  3. Check your Carrier Network Settings.
  4. Take out the SIM card and put it back in.
  5. Reset your Network Settings.
  6. Update the device system firmware.
  7. Contact your network carrier – Issues with your carrier or account might affect your service.

A quick trick? Disable the mobile data in your phone’s settings and then re-enable it. The easiest shortcut toggles the phone’s airplane mode. When you reconnect, the phone will search afresh for the best signal in your area.

If you still have connectivity issues after completing all these steps, your network antenna might be faulty and may need replacement.

Contact us to schedule a repair.

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Cape Town Area

Our on-site repair service is only available in Cape Town, South Africa (more locations coming soon!). Please use our Collect & Deliver service if you reside outside of Cape Town.

072 992 3138
064 960 6168

Business Hours
Mon - Sun 08:00 - 17:00

For enquiries, please send us a message here.

About Intellifix

 “To continually raise the bar and be the pioneers in the retail mobile device repair industry.”

IntelliFix is a family owned business that provides fast, professional and affordable repair services for all your mobile devices. Our convenient services include on-the-spot repairs and an express collect and deliver repair service. Our expert repairs come approved with a full 365-day warranty. Booking your device is easy, simply click the link below to get started! All repairs 100% guaranteed.

Click here to book your device.



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