Touch screen not working

Touch screens are great when they’re working, but when a touch screen becomes unresponsive, all that ease of use goes out the window and frustration sets in very quickly. The biggest problem is that with some devices, the touch screen is the only way you can interact with your phone or tablet. When that suddenly goes away, it can feel like you’re totally locked out of your device altogether.

The following can cause your touch to stop working:

– Outside environment such as magnetic and static electricity causes the screen to become less sensitive/responsive.

– High or low temperatures.

– Your device crashing can lead to the touch screen not working.

– App problems can cause the touch to stop working.

– Firmware update failure

Truth be told, there are a number of steps, from easy to advanced, that you can attempt to get things working again.

Basic Fixes for a Touch Screen That Doesn’t Work:

– Clean the screen with a lint-free cloth.

– Restart or hard reboot your device.

– Remove your case or screen protector.

– Do a software upgrade or system restore

– If applicable use the device’s calibration tool or sensitivity setting.

– if applicable adjust the 3D Touch feature.

– Make sure your hands are clean and dry and that you aren’t wearing gloves.

If your unresponsive touch screen calls for professional help or repair, let intelliFix do what they do best, fix your device!

Click here to schedule a repair.

Leave a Reply

Your email address will not be published. Required fields are marked *

Cape Town Area

Our on-site repair service is only available in Cape Town, South Africa (more locations coming soon!). Please use our Collect & Deliver service if you reside outside of Cape Town.

072 992 3138
064 960 6168

Business Hours
Mon - Sun 08:00 - 17:00

For enquiries, please send us a message here.

About Intellifix

 “To continually raise the bar and be the pioneers in the retail mobile device repair industry.”

IntelliFix is a family owned business that provides fast, professional and affordable repair services for all your mobile devices. Our convenient services include on-the-spot repairs and an express collect and deliver repair service. Our expert repairs come approved with a full 365-day warranty. Booking your device is easy, simply click the link below to get started! All repairs 100% guaranteed.

Click here to book your device.



Need help? Chat with us

Click one of our team representatives below to chat on WhatsApp